Shipping Policy

Thank you for shopping with us!

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available).

Shipping Times

Estimated delivery times are:

• Germany: 2–5 business days
• Europe: 4–10 business days
• International: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, holidays, or delays caused by the shipping carrier.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us. We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.

Contact

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.